{"id":151,"date":"2024-02-19T12:28:44","date_gmt":"2024-02-19T12:28:44","guid":{"rendered":"https:\/\/tomtec.co.uk\/?page_id=151"},"modified":"2024-03-14T10:53:27","modified_gmt":"2024-03-14T10:53:27","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/tomtec.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<section class=\"bde-section-151-100 bde-section\">\n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-rich-text-151-102 bde-rich-text breakdance-rich-text-styles\">\n<h1>Privacy Policy<\/h1><p><span style=\"font-weight: 400;\">We are Tomtec Security Systems Ltd. (Company registration number 09329725) (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d, or \u201cTomtec Security Systems Ltd\u201d). Our registered office is at Fortress House, 301 High Road, Benfleet, Essex, SS7 5HA.<\/span><\/p><p><span style=\"font-weight: 400;\">We are committed to safeguarding your privacy. This policy sets out the basis on which any personal data we collect on you, or you provide to use will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Tomtec Security Systems Ltd is a \u201cdata controller\u201d which means that we are responsible for deciding how we hold and use personal information about you. We are required- under data protection legislation \u2013 to notify you of the information contained in this privacy notice. It is important that you read this notice \u2013 together with any other privacy notices we may provide on specific occasions when we are collecting or processing personal information about you \u2013 so that you are aware of how and why we are using such information.\u00a0<\/span><\/p><p><b>What information do we collect?<\/b><\/p><p><span style=\"font-weight: 400;\">We collect your personal data because it is necessary, in relation to taking steps to enter into a contract with you, including, but not limited to, the design \u2013 installation \u2013 maintenance of your Security System(s)<\/span><\/p><p><span style=\"font-weight: 400;\">We may collect and store the following kinds of data about you.\u00a0<\/span><\/p><ul><li><b>Information you give us:<\/b><span style=\"font-weight: 400;\">This is information about you that you give us in corresponding by phone, e-mail, on site when filling in documents, using our website or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information. <\/span><span style=\"font-weight: 400;\">This information will only be used for the purpose indicated and will be held in a secure manner. It will not be used for any other purpose without your permission, and will not be kept for longer than necessary. If you are concerned about providing your personal information please contact us and we will arrange alternative means for you to provide this information.<\/span><\/li><\/ul><p><b>How do we use your personal data?<\/b><\/p><p><span style=\"font-weight: 400;\">We may use your personal data to:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products and services you request from us\u00a0<\/span><\/li><li><span style=\"font-weight: 400;\"> provide you with information about other goods and services that we offer, which are similar to those that you have with us or have inquired about.<\/span><\/li><li><span style=\"font-weight: 400;\"> send statements and invoices to you and collect payments from you<\/span><\/li><li><span style=\"font-weight: 400;\"> comply with our statutory and regulatory obligations;<\/span><\/li><li><span style=\"font-weight: 400;\">Deal with enquiries and complaints made by you relating to our services.<\/span><\/li><li><span style=\"font-weight: 400;\"> Issue third party Certificates<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>Disclosing your personal data to others<\/b><\/p><p><span style=\"font-weight: 400;\">We will not share your personal data with others, unless:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 we are under a duty to disclose or share your personal details in order to comply with any legal obligation, or in order to enforce or apply our rules.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 our business enters into a joint venture with, or is sold to or merged with, another business. We may then share your personal details with our new business partners or owners.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 we are third party accredited and regularly inspected and may share your details for official inspection purposes to assess our work and procedures only<\/span> <span style=\"font-weight: 400;\">www.ssaib.org<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> For alarm systems which require monitoring, this will be carried out by an approved third party and you will be asked at the time to supply names, telephone numbers and passwords <\/span><span style=\"font-weight: 400;\">UK_sales@smc-monitoring.com<\/span><\/li><li><span style=\"font-weight: 400;\"> For alarm systems which require monitoring with Police response, we will supply your details as required by the NPCC (National Police Chiefs Council) security systems policy document. <\/span><span style=\"font-weight: 400;\">www.lancashire.police.uk<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Where relevant, we will require that third parties follow our data protection and privacy policies and we will require that such third parties do not use your personal details for their own business purposes, without your prior consent.<\/span><\/p><h2><b>How long do we keep your data for?<\/b><\/h2><p><span style=\"font-weight: 400;\">Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.\u00a0<\/span><\/p><p><b>Your rights<\/b><\/p><p><span style=\"font-weight: 400;\">Under certain circumstances, by law you have the right to:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Request access to your personal information (commonly known as a \"data subject access request\"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.<\/span><\/li><li><span style=\"font-weight: 400;\"> Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.<\/span><\/li><li><span style=\"font-weight: 400;\"> Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).<\/span><\/li><li><span style=\"font-weight: 400;\"> Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.<\/span><\/li><li><span style=\"font-weight: 400;\"> Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.<\/span><\/li><li><span style=\"font-weight: 400;\"> Request the transfer of your personal information to another party.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at 35 Queensway, Warton, Preston, PR4 1XT, or email info@tomtec.co.uk<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.<\/span><\/p><p><b>Your right to complain<\/b><\/p><p><span style=\"font-weight: 400;\">If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner\u2019s Officer (ICO).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The ICO can be contacted by telephone on 0303 123 113 - Monday to Friday, between 9am and 5pm - or by email at\u00a0<\/span><a href=\"mailto:casework@ico.org.uk\"><span style=\"font-weight: 400;\">casework@ico.org.uk<\/span><\/a><span style=\"font-weight: 400;\">. You can also visit the ICO\u2019s website by following this link:\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/\"><span style=\"font-weight: 400;\">https:\/\/ico.org.uk\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p>\u00a0<\/p><p><b>Security<\/b><\/p><p><span style=\"font-weight: 400;\">Tomtec Security Systems Ltd has security measures in place to protect the loss, misuse, and alteration of the information under our control.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">In addition, we limit access to your personal information to those employees, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.\u00a0<\/span><\/p><p>\u00a0<\/p><h2><b>Contacting us<\/b><\/h2><h2><span style=\"font-weight: 400;\">If you have any questions about this privacy notice, data protection issues generally, or if you have any comments about the accuracy of information on this site please contact Tomtec Security Systems Ltd<\/span><span style=\"font-weight: 400;\"> on\u00a0 07792 597894 or\u00a0info@tomtec.co.uk or by visiting www.tomtec.co.uk<\/span><\/h2><p>\u00a0<\/p><h2><b>Changes to our privacy policy<\/b><\/h2><p><span style=\"font-weight: 400;\">We keep our privacy policy under regular review and any updates are posted on our site. This privacy policy was last updated on 29<\/span><span style=\"font-weight: 400;\">th<\/span><span style=\"font-weight: 400;\"> February 2024.<\/span><\/p>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Privacy PolicyWe are Tomtec Security Systems Ltd. (Company registration number 09329725) (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d, or \u201cTomtec Security Systems Ltd\u201d). Our registered office is at Fortress House, 301 High Road, Benfleet, Essex, SS7 5HA.We are committed to safeguarding your privacy. This policy sets out the basis on which any personal data we collect on you, or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_breakdance_hide_in_design_set":false,"_breakdance_tags":""},"_links":{"self":[{"href":"https:\/\/tomtec.co.uk\/wp-json\/wp\/v2\/pages\/151"}],"collection":[{"href":"https:\/\/tomtec.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tomtec.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tomtec.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tomtec.co.uk\/wp-json\/wp\/v2\/comments?post=151"}],"version-history":[{"count":6,"href":"https:\/\/tomtec.co.uk\/wp-json\/wp\/v2\/pages\/151\/revisions"}],"predecessor-version":[{"id":311,"href":"https:\/\/tomtec.co.uk\/wp-json\/wp\/v2\/pages\/151\/revisions\/311"}],"wp:attachment":[{"href":"https:\/\/tomtec.co.uk\/wp-json\/wp\/v2\/media?parent=151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}